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Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is visible on each page. A pop-up window will open. It comprises exhaustive information about all the operations that you can perform on the given page. Each context menu appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a wide variety of video tutorials illustrating how to use our web hosting Control Panel. They're designed for those of you who want to see how things are being done instead of only reading articles. Thus, anyone can swiftly become familiar with our web hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you are looking for, have a gaze at our extensive FAQ section, which includes questions asked by real persons and offers real solutions. We regulary "revamp" our FAQ section with new articles in an attempt to encompass all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the answer you need in the FAQ database either, you can touch base with our great team of customer service technicians available 24-7 and ready to help you with any query. Each trouble ticket you open will be answered within 60 minutes (the average ticket response time is only 20 minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 308204

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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